Frequently Asked Questions
What is Crave?
Crave is a quote-building platform built specifically for private caterers. Instead of sending a PDF menu or trading emails back and forth, caterers share one link — clients answer a few guided questions about their event and instantly get an accurate, personalized estimate.
How is Crave different from catering CRMs like Caterease or Tripleseat?
Crave isn't a full operations suite — it's a focused tool that does one thing well: turn an inquiry into an accurate, professional quote in minutes. There's no steep learning curve, no bloated setup, and no modules you'll never use. If you need a lightweight way to quote faster and look professional doing it, Crave is built for exactly that — not for managing your entire back-of-house.
Do I need to be a big catering company to use Crave?
Not at all. Crave's Starter plan is free forever and built for solo caterers and side hustles just getting started. As your business grows, Pro and Studio scale with you — more quotes, more team seats, and deeper customization — so you're never paying for more than you need.
How does Crave calculate pricing automatically?
You set your own rules once — per-guest pricing, staffing minimums, service fees, travel fees, taxes — and Crave applies them automatically to every quote. No manual math, no spreadsheets, no re-checking your own numbers before you send something to a client.
Can clients customize their own quote?
Yes. Clients walk through a guided flow — event details, menu selections, optional upgrades and service styles — and see accurate, itemized pricing update as they go. It's the opposite of a static PDF: it's interactive, and it's tailored to their event specifically.
Will a Crave quote look professional to my clients?
Every quote reflects your business name, logo, and (on Pro and Studio) your own branding — not a generic template. Clients get a clean, guided experience instead of a wall of PDF pages, which means your first impression looks as considered as your food.
How much does Crave cost?
Crave starts at $0/month forever on the Starter plan (10 quotes/month, 1 seat). Pro is $40/month for unlimited quotes. Studio is $175/month for growing teams, with 3 seats included. There are no setup fees, and you can upgrade, downgrade, or cancel anytime — see full plan details on our Pricing page.
How long does it take to set up Crave?
Most caterers can build their menu, set pricing rules, and share their first quote link the same day. If you'd rather not do it yourself, our Done-for-You Menu Setup add-on has our team configure everything for you.
Can I use Crave if I'm not tech-savvy?
Yes — Crave was built to replace complicated software, not add to it. If you want extra help getting started, our $8 Onboarding Support walkthrough covers the platform step by step.
Does Crave work for team-based catering businesses?
Yes. Pro supports 1 seat, and Studio includes 3 team seats (with the option to add more) so multiple people can manage quotes, leads, and pricing from the same dashboard.
What happens after a client submits a quote request?
It lands directly in your Lead Management dashboard with the event details, menu selections, and pricing already calculated — no digging through email threads. You can track status, review details, and follow up without re-asking the client anything they've already told you.
Is Crave only for weddings?
No — Crave works for any private catering business, whether you're quoting weddings, corporate events, private parties, or any other event type you serve. You define your own event types, menu, and pricing rules to match how your business actually works.